Data deletion request

Data deletion request

If you would like to permanently delete your Goofy account and all associated data, please create a ticket in the Goofy app:

  1. Open the Goofy-App
  2. Go to  Profile
  3. Select Help Desk
  4. Create a new ticket with the subject Data deletion

Please ensure that you include the following information in your request:

  • Your full name
  • The email address associated with your Goofy account
  • A brief confirmation that you wish to permanently delete all your data

We will process your request within  30 Days and send you a confirmation once the deletion is complete. Please note that once your data has been deleted, it cannot be recovered.

If you have any further questions, our support team is always available to assist you via the Help Desk.